Introduction
Of all the steps in the ADU
process, your decision about a contractor can have the biggest impact on the
success of your ADU project. The first step in contractor consideration is
making the decision about whether you need a contractor.
Do I Need A
Contractor?
There are several factors you must take into account to make this decision. Do
you possess both the construction skills and project management skills that the
scope of your ADU project requires. If you have the necessary skills, then you
must determine if you have the time, energy and willingness to do the project.
Honestly assess whether you will be happy with the ‘quality’ of work your
construction skills would provide. If you have any doubts in these areas, you
may be wise to look into hiring a contractor.
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"When we
decided we needed a contractor, we needed a variety of information about
how and where to find contractors, what to ask them, and how to decide
if a particular contractor was right for us. We also wanted to know more
about how to manage the construction process and what should be in a
construction contract." |
The Remainder of this
section addresses
Selecting A Contractor
Where Do I Find
Potential Contractors?
You can find contractors in the
yellow pages of your telephone book, by contacting agencies who know or work
with contractors, or by word of mouth.
1. Contractor Referrals
This service is created by a for-profit corporation called ‘Service
Magic,’ and headquartered in Golden Colorado. They have a local telephone
listing, so you do not have to call Colorado for information. This service is
free. You will not be charged for referrals. Contractors sign up with the
agency so they can be referred to people looking for contractors. The service
indicates that they carefully screen contractors who want to sign up with
them, to make sure they are properly licensed and bonded for the area(s) they
will be working in. They say they also check for such things as whether the
contractor has any liens against them and whether they have filed for
bankruptcy in the recent past. Their intent is to make sure that all
contractors who are referred are reliable. If you want to look into this
service, the local phone number for this service is (425) 644-5059.
2. Q and A, Information Guide and
Consumer Tips
Look in your U.S. West Dex telephone book. You will need to go to the ‘Contractors’
section of your yellow pages to see the advertisements. This service is free
of charge and easy to use. Just call (206) 442-2880. You will notice in the
advertisement in your phone book that there is a four-digit code for each
contractor-related topic. The audio recording will prompt you when to enter
the code. After listening to the recorded message, either hang up or enter
another code.
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Master Builders Association of King
and Snohomish Counties
Provides a free telephone contractor referral service called ‘Remodelors*
Referral Service’, at (206) 622-7766. When you call, you can expect the
business names of two (2) contractors, referred to you based on the
geographic location (address) of your project. Each contractor signed up
with the referral service must have been in business for at least 5 years,
and must have been a member of the Master Builders Association for at least
1 year before they can be included in the service. You may also get
information about other contractors at their Website www.mba-ks.com
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Word of Mouth
Still one of the most common ways to find a contractor is through friends,
relatives and other persons who have had experience with contractors and can
recommend them to you. You might also ask your local building inspector if
he/she can let you know of any contractors they are aware of who have general
residential or ADU experience, but keep in mind that your city building
officials are not in the business of recommending a ‘specific contractor’
or otherwise giving ‘preference’ to any contractor.
What Questions
Should I Ask Potential Contractors?
As you look for a contractor, you are looking for a candidate that has the
credentials, previous experience, skills and management capabilities to do your
ADU project in the way that you expect. You want the contractor to be able to
work with you throughout the duration of the job, get it done on time and on
budget, and not have any unresolved problems at the end. Below, you will find
questions to help you assess the credentials, experience, and skills and
management abilities of potential contractors.
1. Contractor
Credentials
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Are you Licensed and Bonded?
Contractors must be licensed by the Washington State Department of Labor
and Industries. Contractors must also have a liability bond (cash or
insurance policy) of at least $6,000 for a general contractor and $4,000
for a specialty contractor.
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Do you have general liability
insurance for your business? the State of Washington requires
contractors to carry a minimum of $120,000 liability insurance, per
occurrence.
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Have you had any Prior Claims,
liens, or lawsuits against your current business, or any previous
contractor business you have owned? This would be a historical record
of claims, liens or lawsuits made by others against the contractor.
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Have you ever had your license
suspended or revoked? You may want to know if the circumstances of
their suspension or revocation might have any bearing on your project. If
this has occurred, you may want to know how long the penalty was in
effect.
2. Contractor
Experience
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Do you have a portfolio of
residential projects you have completed? You should plan to obtain two
or three referrals off of this list. You can then go visit those projects.
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Does your portfolio include any
ADU projects? This is not necessarily critical. You want to make sure
you have a contractor with experience in ‘residential’ projects. It is
a bonus if the contractor has completed ADU projects, and even more of a
bonus if any of the completed ADU projects were in your city. Again,
obtain referrals and then visit the projects.
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Were your past jobs completed on
time and on budget? If the contractor has too many projects going at
the same time, the contractor’s employees or subcontractors may be
pulled off of your job at times to work on other projects. This could
delay your project completion. Also, if the contractor does not tend to
use the same construction and supply team, there may be delays in getting
subcontractors scheduled, problems in getting reasonable subcontractor
bids, or in getting materials supplied and/or delivered. In either case,
delays affect your overall time of completion and could affect your
budget.
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Are you familiar with the rules
and regulations for ADUs in my City? Again, this is not necessarily
critical, but it can save both time and money if the contractor is already
familiar with the requirements for your project and does not have to spend
much time researching them.
3. Contractor
Skills and Management Capabilities
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Can you design my ADU or will I
need to hire an architect?
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Will work from other jobs you have
going interrupt the work on my project? If the contractor is busy with
a number of jobs going at the same time, it could affect whether your
project will be completed on schedule or delayed, while workers are
repeatedly pulled off the job to work on other projects.
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What subcontractors will work with
you on the project, and are they your ‘regular’ team of
subcontractors? Most contractors have a team of regular subcontractors
who they like to work with, and can count on to give them reasonable bids
and to be available when they need them on a job. If the contractor does
not have such a team, they must call around for bids and availability.
Often, this translates into higher subcontractor bids and uncertain
availability.
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How long have you employed your
businesses’ employees who will work on my job?
Generally speaking,
employees who have been with a business for years would tend to reflect a
stable business that employees are happy with and stay with. There may or
may not be business issues with a company who has high turnover or
otherwise trouble keeping employees.
Please
Note: Contractor questions assistance
provided by Construction Dispute Resolution Inc.
What To Ask The
Contractor’s Referrals
The following set of questions are provided for you to get a feel for what past
clients liked and did not like about the contractor(s) you are considering, as
well as to give you an indication about what it might be like to work with them
if you select them. Keep in mind, though, that the answers you get to these
questions will be somewhat subjective.
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How were you introduced to the
contractor that worked on your project? You want to find out if the
contractor was referred to them based on a recommendation from another
party, or if they just found them in the telephone book.
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What were the best things about
working with the contractor? This would be a question to see if the
contractor made them feel like he/she was working together with them on the
project, and if there were any areas where the cooperative effort was
especially good.
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Did the project progress along the
contracted schedule and budget?
(if not, what varied most---costs or
schedule?) Depending on the answers you get, you might want to follow up on
this matter, with the contractor, to see what steps you could take to
prevent these issues from occurring on your project.
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How well did the company respond to
your requests for project changes? Were they responsive to your needs?
If you get a more negative response here, follow up with the contractor
about how requests changes in your project will be handled, and make sure
you are comfortable that the process or methods proposed to you are fair and
reasonable.
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What two things would you change
about the way the contractor does business? The best response would be
if the previous client had no response on this item. You are looking to see
if they had any negative comments about the contractors performance for
them.
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Would you use the contractor again
on another project? If the previous client would not use the contractor
again, you will want to follow up and find out what their reasoning is.
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Would they recommend the contractor
on a project the size of your ADU project? You want to see if the size
of the project has anything to do with how the contractor approaches the
work project. In particular, if the previous client thought the contractor
may have perceived the ADU job as too small to bother with.
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"For our peace
of mind, it was important for us to be able to check out prospective
contractors, and to find out what the experience of other people has
been. This has been a great help in doing that. The 'numbers to call'
section has been a great help in our confidence that the contractor has
all the right licensing, insurance and track record of good work." |
Verify The
Credentials Of Contractors
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Washington
State Department of Labor and Industries
1-(800) 647-0982 for confirmation
of license, bond and general liability insurance. You will also be able to
find out if the contractor has had any prior claims against their bond. By
getting the principals name(s), you can cross reference for information
about their previously owned contractor business(es) as well. You may also
get on-line at www.lni.wa.gov/contractors/contractor.asp
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Better
Business Bureau
Call (206) 431-2222 to see if any complaints about the contractor business
have been made.
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Washington
State Attorney Generals’ Office
1-(800) 551-4636 to find out if any lawsuits have been filed
against the contractor business by Washington State. You can also get
online at www.wa.gov/ago/consumer/
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Contractors
Insurance Company
You can get the phone number from the contractors insurance policy or
policy certificate. You can call them to see if any property damage or
other liability claims have been filed against the contractor.
Managing The
Construction Process
If you’re thinking about managing the
project yourself, there are three basic stages of your ADU project that are
listed below. For more detail on each stage, go to the pages listed by each
stage.
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Pre-Construction/Permitting (see
‘Basic Steps’,
sections 1-8, Note: for more detail preparing a construction contract, see
‘construction contract’ below.)
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Construction Management (see ‘Basic
Steps’, section 9)
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After-Construction (see ‘Basic
Steps’, sections 10-12)
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"I'm pretty
handy with tools and have always been a hands-on kind of guy. I believed
I had the skills to manage the construction process and put together the
contract. I just needed some help with the steps and some of the
details." |
Construction Contract
If you hire a
contractor, it is absolutely essential for you to have a written
contract. There
is no substitute for a well designed and written contract.
Contract Preparation
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You could write it yourself. This is generally a poor approach unless you are an attorney. However, if
you decide to undertake this task, you could use a ‘form’ contract, such
as from the American Institute of Architects www.aiaseattle.org/
You will find a variety of types of standard forms for you to choose from,
depending on the type of contractor services you want for your project.
These will be of the ‘boiler-plate’ form that will have some very good
provisions. However, as a boiler-plate form, none of these forms are
designed to specifically cover the particulars of your project. Typically,
this kind of form would need to be modified, in at least some places, to fit
your needs. You can also get forms from you local office supply store.
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The contractor will prepare a contract for
you. The contractor will typically use
their standard contract form. You should expect the content of the contractors
form to be ‘slanted’ to favor the contractor in most respects. You may
want to consider having it reviewed by your legal advisor before you sign.
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Use an attorney to prepare a
contract. An attorney can prepare a contract that is specifically tailored to the
details of your project.
Contract Contents
1. Potential attorney references: There
are a number of attorneys and law firms known to have experience in writing or
reviewing construction contracts, as well as in the general area of
construction law. Some of these may also have mediator/arbitrator experience
and may be able to help you in contract dispute resolution. Look in the yellow
pages of your telephone book under ‘Attorneys’. You will find that
attorney listings are first sorted alphabetically, then sorted by ‘Fields of
Practice’. Under the fields of practice listings, look for ‘Construction
Law’. This will give you a list to start with. If you are looking just for
contract dispute resolution, ask the attorney you call for attorney references
for this service.
2. Potential non-attorney references:
There are also a number of individuals and firms who provide non-attorney
dispute resolution. If you want a non-attorney referral for this service, ask
the attorney you call if they know of such individuals or firms. You can find
at least one of these in your yellow pages under ‘Contractor Referral
Services’.
: Make sure you have a section of
the contract that requires the contractor to supply you with a lien release
as well as lien releases for all subcontractors and material suppliers for
the project. The lien releases are your guarantee that subcontractors and
material supplies have been paid in full and won’t file any liens on your
property at a later date. You will also want to get warranties for any
products used on your project and a guarantee of workmanship from you
contractor.
Contract close-out provisions :
You will want to negotiate some amount of retention in the contract. Consider
withholding 10% of the overall budget until after the contractor has completed
the punch list of corrections issued by city inspectors, any work you may have
outstanding through one or more disputes (especially if you are using a
dispute arbitrator), and until you receive all your lien releases, guarantees
and warranties, and receive your final approval from the city. You may wish to
have other close out provisions as well, but the idea is to establish an
amount of retention you will hold back from the contractor until the final
details have been completed. After close out is completed, you would give the
retention amount to the contractor.
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